How do I replace the spider gasket?
- On all models with the exception of the 714 series, the spider gasket can be replaced. The
first step would be to GENLTY remove the old gasket and glue, ensuring the channels are clean and clear. There are two types of glues that can be used for this application, crazy glue or 3M adhesive, part number SPX0710Z9.
- 3M adhesive – Lay a bead of adhesive into the channel where the gasket sits. Place the flat side of gasket into the channel. Apply pressure to firmly seat the gasket and let dry for 24 hours.
- Crazy Glue – Use caution when using crazy glue. You will have only ONE chance to seat the gasket. Follow the instructions above for installation.
Pressure cleaner moves slowly or not at all.
- Low pressure. Use pressure-testing fitting to check the pressure. It should be approximately 27psi.
- Check the filter screen, located about 2ft from the wall fitting. Inspect and clean. If filter screen continually clogs, check pool filter for possible problems that are allowing debris to bypass the filter.
- Check hose and connection at cleaner head for heavy leakage. Repair as necessary.
- Ensure booster pump is properly working. (Check plumbing lines for blockage).
- Check all hose connections for possible leaks. Ensure o-rings at rigid pipe connections are in place and not damaged. Also check swivels, replace if necessary.
- Ensure thruster hoses are connected to the manifold (inside the cleaner head).
Cleaner stays in Spin-Out.
- Use pressure-testing fitting to check the pressure. It should be approximately 27psi.
- Spinout check valve failed or debris is behind the check ball preventing full closure of the ball in check valve. Contact your Hayward Authorized Phantom dealer for repair.
- Gearbox may have failed while cam is depressing check valve ball. Contact your Hayward Authorized Phantom dealer for repair.
- Spinout piston in manifold is stuck or damaged. Contact your Hayward Authorized Phantom dealer for repair.
- Spinout hose is detached at the gearbox or at the piston manifold (inside the cleaner head). Contact your Hayward Authorized Phantom dealer for repair.
Cleaner will not spinout.
- Use pressure-testing fitting to check the pressure. It should be approximately 27psi.
- Gearbox failure. Remove the cover and determine if red cam is moving during operation. Make sure all hoses are attached to the gearbox. If not Contact your Hayward Authorized Phantom dealer for repair as the gearbox may need to be replaced.
- Front, rear or both Spinout hoses may not be connected (inside cleaner head). Reconnect or contact your Hayward Authorized Phantom dealer for repair.
- Spinout piston in manifold is stuck or damaged. Contact your Hayward Authorized Phantom dealer for repair.
Cleaner will not go to Top Mode when selected.
- Use pressure-testing fitting to check the pressure. It should be approximately 27psi.
- Selector switch on gearbox may not be connected to external slide switch. Open cleaner and reconnect. Contact your Hayward Authorized Phantom dealer for repair.
- Check the o-ring at the skim jet connection of the manifold to ensure it is not damaged or missing. Contact your Hayward Authorized Phantom dealer for repair.
- The top/bottom piston in the manifold may be stuck or damaged. Contact your Hayward Authorized Phantom dealer for repair.
- The Selector collar inside of gearbox may be damaged or broken. Contact your Hayward Authorized Phantom dealer for repair.
Cleaner will not go to Bottom Mode when selected.
- Use pressure-testing fitting to check the pressure. It should be approximately 27psi.
- Selector switch on the gearbox may not be connected to the external slide switch. Open cleaner and reconnect or contact your Hayward Authorized Phantom dealer for repair.
- The upper thrust jet hose at the manifold or the jet maybe disconnected. Contact your Hayward Authorized Phantom dealer for repair.
- Top/Bottom check valve hose maybe disconnected at the manifold or gearbox. Contact your Hayward Authorized Phantom dealer for repair.
- Top/bottom check valve maybe damaged or debris is preventing ball from closing and sealing. Contact your Hayward Authorized Phantom dealer for repair.
- Selector collar inside of the gearbox maybe broken or damage. Replace gearbox. Contact your Hayward Authorized Phantom dealer for repair.
- The top/bottom piston in the manifold maybe stuck or damaged. Contact your Hayward Authorized Phantom dealer for repair.
Does not go to Top Mode when selector is placed in Auto Mode.
- Use pressure-testing fitting to check the pressure. It should be approximately 27psi.
- Selector switch on the gearbox may not be connected to the external slide switch. Open cleaner and reconnect or contact your Hayward Authorized Phantom dealer for repair.
- Check the o-ring at the skim jet connection to the manifold to determine if it is damaged or missing. Contact your Hayward Authorized Phantom dealer for repair.
- The top/bottom piston in the manifold maybe stuck or damaged. Contact your Hayward Authorized Phantom dealer for repair.
- Selector collar inside the gearbox may be broken or damaged. Replace gearbox. Contact your Hayward Authorized Phantom dealer for repair.
- There are damaged or broken teeth in the gearbox that is preventing the timing cam gear from rotating. Replace the gearbox. Contact your Hayward Authorized Phantom dealer for repair.
- Ball in selector collar is missing, broken or out of place. Replace the gearbox. Contact your Hayward Authorized Phantom dealer for repair.
Cleaner does not go to Bottom Mode when selector is in Auto Mode.
- Selector switch on the gearbox may not be connected to the external slide switch. Open cleaner and reconnect or contact your Hayward Authorized Phantom dealer for repair.
- The Upper thrust jet hose maybe disconnected at the manifold or Jet. Contact your Hayward Authorized Phantom dealer for repair.
- The top/Bottom check valve hose maybe disconnected at the manifold or gearbox. Contact your Hayward Authorized Phantom dealer for repair.
- The top/bottom check valve maybe damaged or debris maybe preventing the check ball from closing and sealing. Contact your Hayward Authorized Phantom dealer for repair.
- Selector collar inside the gearbox maybe broken or damage. Replace the gearbox. Contact your Hayward Authorized Phantom dealer for repair.
- The top/bottom piston in the manifold maybe stuck or damaged. Contact your Hayward Authorized Phantom dealer for repair.
- There are damaged or broken teeth in the gearbox that is preventing the timing cam gear from rotating. Replace the gearbox. Contact your Hayward Authorized Phantom dealer for repair.
The cleaner’s rigid pipes knot or tangle.
- One or more of the skim jet hole/s maybe clogged. Contact your Hayward Authorized Phantom dealer for repair.
- Check all hose connections for possible leaks. Ensure o-rings at rigid pipe connections are in place and not damaged. Also check swivels, replace if necessary.
- Hose length is incorrect. Adjust hose to required length using-measuring tape included with the cleaner.
- The cleaner has too frequent or too long of a spinout. Install a cam with a fewer prongs or switch to the summer mode. Contact your Hayward Authorized Phantom dealer for repair.
- Sweep hose may not be working or is moving too slowly. Check for clogs or missing nozzles. Also check the pressure. Use pressure-testing fitting it should be approximately 27psi.
- Float may not be centered on the flexible hose section nearest cleaning head. Floats needs to be centered.
The cleaner does not reach all areas of pool, stays in deep end.
- Hose length is incorrect. Adjust hose to required length using the measuring tape included with the cleaner.
- In Pools with a steep slope, it is better to use a cam with the next lower number of prongs (less frequent Spin-Outs) in order to allow for longer straight runs of the cleaner.