Cleaners

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Will a TigerShark pool cleaner work in any pool?

Most TigerShark cleaners work in every type of pool 100% percent of the time. Because pools come in various shapes and sizes and are constructed of many types of different materials, there are some cleaners that work better than others in some pools. Before making a purchase, we recommend that you speak to your local pool professional.
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Do I need to install any extra electricity to operate my TigerShark pool cleaner?

No, TigerShark pool cleaners simply plug directly into a standard grounded electrical outlet equipped with an approved ground fault circuit interrupter (GFCI outlet).
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Can I swim while the TigerShark is in the pool?

While TigerShark pool cleaners are built with safety features that eliminate the chance for electric shock, we recommend that no one swim as is the case with all types of automatic pool cleaners.
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If I need a few extra feet of cord for my cleaner to reach all areas of the pool can I use an extension cord with the TigerShark?

No, using an extension cord can cause safety hazards and may cause damage to your cleaner.
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Can I operate my TigerShark under a pool cover?

Yes, as long as the pool cover allows the floating cord to move freely about the pool.
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Will I save money by using an automatic pool cleaner in my pool?

Due to the added circulation provided by an TigerShark, you may find that using an automatic pool cleaner reduces the amount of chemicals needed in your pool and that your pools filter system may not have to work as hard to clean the pool - reducing your electricity costs.
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What types of warranties are offered with the TigerShark pool cleaner?

The warranty period on Hayward products varies for each cleaner, however all cleaner warranties include parts (excluding wearable items and filters), and labor at no charge. Repairs are performed at any of our nationwide network of Hayward Authorized Service Centers.  Visit the Locator page to find one near you.
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Why is it important for me to register the warranty of my newly purchased TigerShark pool cleaner?

Submitting the warranty registration helps Hayward in their process to continually update and design products to better suit your needs. Your registration also confirms your right to protection under the terms and conditions of the warranty specified in the owner's manual of your TigerShark pool cleaner.
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