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[spacer image] [spacer image] Frequently Asked Questions
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Cleaners : Pressure
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[arrow] The cleaner does not reach all areas of pool, stays in deep end.
[arrow] The cleaner does not reach the furthest end of the pool and the hose length is correct.
[arrow] The cleaner will not escape the corner or spends too much time in it.
[arrow] Cleaner rotates more than ¾ of a turn when it is in Spinout.
[arrow] The sweep hose frequently sprays water out of the pool.

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The cleaner does not reach all areas of pool, stays in deep end.

  • Hose length is incorrect.  Adjust hose to required length per installation manual.


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The cleaner does not reach the furthest end of the pool and the hose length is correct.

  • Spins-out are too frequent. Change the Spinout cam to one with fewer prongs. Keep adjusting cam setting until the cleaner is able to reach the furthest end of pool.


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The cleaner will not escape the corner or spends too much time in it.

  • Use pressure-testing fitting to check the pressure. It should be approximately 25psi.
  • Confirm that both Spinout jets are operating. Contact your Hayward Authorized Viper dealer for repair.
  • Spinout time may need to be increased.  Change current cam position to the winter mode to increase the length of time the unit is in Spinout.


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Cleaner rotates more than ¾ of a turn when it is in Spinout.

  • Use pressure-testing fitting to check the pressure. It should be approximately 25psi.
  • Spinout time needs to be decreased.  Change current cam position to the summer mode to decrease the length of time the unit is in spin-out.
  • Water leak at swivel, replace swivel.


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The sweep hose frequently sprays water out of the pool.

  • Sweep hose pressure is too strong. Adjust the sweep hose pressure by rotating the adjustment knob clockwise to decrease the pressure through sweep hose. 
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