Heaters


How do I light my pilot light?

  • Verify that the local gas valve, located outside the heater and all valves supplying gas to the heater are open. Remove the front lower cabinet door to expose the internal gas valve. The black knob on the gas valve will have three positions; “OFF”, “PILOT”, & “ON”. Rotate the knob to the “PILOT” position and press and hold the knob down. This manually opens the pilot diaphragm and sends gas to the pilot assembly. While holding the knob down, press in the “click-lite” 3-4 times. This should ignite the pilot.  Hold the knob down for a minute, so the pilot generator heats up, then release. Turn the gas valve knob to the “ON” position. If the heater has been off for a long time, (more than one week), wait 3-5 minutes prior to firing the heater to give the pilot generator enough time to heat up.

Why won’t the pilot light?

  • If you are having trouble lighting the pilot, there are several things to consider. There maybe spider webs in the pilot head, preventing the gas from getting to the sparker. This is very common after a period of non-use.
  • The pilot generator may be bad and not able to get hot enough to supply sufficient voltage to operate the heater.
  • The “click-lite” may not be sparking. Contact a Hayward Authorized dealer for repair.  

Why do I have to frequently re-light the pilot?

  • Pilot outages are most commonly caused by environmental factors: High wind gusts, excessive rain or a sprinkler head forcing water into the cabinet.
  • It could be due to less obvious issues. Low gas supply, failing pilot generator, a bad gas valve, slight blockage in the pilot assembly. If you are unable to light the pilot, visit your local Hayward dealer for guidance.  

What power supply is required for IDL and IDL2?

  • The IDL model heater operates on 240VAC, ONLY.
  • The IDL2 is dual voltage and can operate on either 120VAC or 240VAC. When connecting the IDL2 to 120V, the voltage selector plug must be changed. A licensed electrician should perform any electrical connections.

What power supply do I need for my H100/ABG?

  • The H100/ABG heater comes supplied with a 120 VAC cord. The unit must be plugged into
    a 120 VAC, receptacle. Local codes will dictate the specifics. An extension cord must never be used, as voltage fluctuations may cause improper heater operation.

What is the “clicking” or “sparking” sound I hear, but the heater does not ignite?

  • The “clicking,” indicates that the ignitor is sparking and the heater is trying to fire, but the gas and the “spark" are not reaching each other. If the heater has recently been installed, the first thing that must be checked is the gas pressure. Low gas pressure may create a lean gas to air mixture, which may not ignite. If the heater has not been fired in over a week, chances are there is a blockage in the burners or orifices that is preventing the gas from escaping the burner and reaching the spark.
  • Other causes of this problem are: (1) Bad ignitor. (2) Bad gas valve.