Pumps

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Do I need to have a strainer basket in my pump pot?

  • Yes. Without the strainer basket, debris will clog the impeller in the pump volute causing the pump to cease moving water. Be sure to clean your strainer basket, as well as the skimmer baskets, so water flow is not obstructed and the pump is not overworked.
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How do I winterize my pump?

  • To winterize a Hayward Pool pump, turn off the electrical circuit breaker that supplies power to the pump. Also, make sure that there is NO water left inside the pump. All Hayward pumps are equipped with drain plugs that will allow excess water to drain once the plugs are removed. Contact your local Hayward dealer for proper winterization procedures.
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How many hours per day should I run my pump?

  • There are many factors to consider; bather load, gallons of water, pump horsepower, type and size of filter just to name a few. A good guideline is 8-10 hours a day. On the cooler days and early and late season, you can cut the run time down to 4-6 hours because there is usually less swimmers and cooler water requires less chemicals. In peak season, when it is the hottest, raising the run time to 10-12 hours per day will help to keep the pool clean and circulating during it’s time of heaviest use.
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How does my above-ground pump work?

  • The above ground pumps operate very similarly to the inground units, with one exception. They need to be installed with the water supply level higher than the inlet to the pump. Aboveground pumps do not have diffusers and cannot pull or draw water. The water supply to the pump drains or “floods” the pump’s strainer basket. This is known as a flooded suction pump.
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Why is my pump running hot and cutting off?

  • If an extension cord is used for the power supply of the pump, it must be the proper gauge to handle the voltage. A thin, smaller gauge extension cord will create resistance and cause a voltage drop by the time the electricity reaches the pump. The pump will run very hot and the internal thermal overload switch will shut the pump down to protect it. If this continues to happen, it will burn out the motor and a replacement will be needed.
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My pump will not fill with water (prime).

  • Above ground pumps are not self-priming and need to be placed below the water source—this allows the water to drain into the pump. This is known as a flooded suction.
  • The other possibility is that the impeller inside the pump volute is broken or came off the shaft.
  • There may be a blockage in the skimmer or the hose connecting the skimmer to the pump inlet.
  • The water level may be below the skimmer.
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What is different about VS Omni and other smart pool control systems?

VS Omni offers existing pool owners a simple, affordable solution for adding smart control for up to four pieces of equipment, as well as spa control. That’s most people's entire pool pad! It's quick and easy for your pool pro to install in just a few hours.
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What is the difference between VS Omni and Hayward OmniLogic?

OmniLogic sets the benchmark for pool automation technology – providing full smart control for premium pools and backyards. It's scalable and easily expanded whenever additional pool or backyard features are installed. OmniLogic is the preferred solution when building or renovating a luxury pool with extensive features. VS Omni provides an ideal alternative for more standard pools, and is easy to combine with existing equipment.
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How do I determine if my pool equipment is compatible with VS Omni?

If you are constructing or renovating a pool with more than a pump, heater, light and one additional feature, OmniLogic or another Hayward automation product might be a better automation solution. If you are looking to integrate smart pool control with built-in salt chlorination, AquaPlus or OmniLogic provide excellent solutions.
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Can I control my salt chlorine generator with VS Omni?

You can control the on/off of a salt chlorinator with a VS Omni Smart Relay, but cannot control the chlorine percentages with VS Omni.
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